When you use our platform, we may collect the following types of information:
Personal Identification Data: full name, date of birth, nationality, gender.
Contact Information: email address, phone number, residential address.
KYC Documents: passport, national ID card, driver’s license, proof of address, selfie verification.
Financial Information: payment details, transaction history, wallet addresses, bank details.
Technical Data: IP address, device type, browser version, operating system, cookies, geolocation (where applicable).
We process your personal data for the following purposes:
To verify your identity (KYC & AML compliance);
To process deposits, withdrawals, and transactions;
To improve our platform and user experience;
To ensure platform security and prevent fraud or illegal activities;
To communicate important updates, service changes, or promotions;
To comply with legal and regulatory obligations.
We process your data under the following legal bases:
Contractual necessity: to provide services you have registered for;
Legal compliance: to meet AML, CFT, and tax regulations;
Legitimate interests: improving and securing our services;
Consent: for marketing communications (you may withdraw consent at any time).
We do not sell, rent, or trade your data. However, we may share your information with:
Regulatory authorities, when required by law;
Payment providers and financial institutions, for deposits and withdrawals;
Third-party service providers, for hosting, analytics, or security purposes;
Law enforcement agencies, in case of suspected fraud, money laundering, or criminal activity.
Your data is stored on secure servers with advanced encryption.
We retain personal information as long as your account is active or as required by law (typically 5 to 10 years for financial regulations).
After the retention period, your data will be securely deleted or anonymized.
We employ industry-standard security measures to protect your data:
SSL encryption for all communications;
Two-Factor Authentication (2FA) for accounts;
Regular audits and penetration testing;
Restricted access to sensitive data (only authorized staff).
However, no online system is 100% secure. By using our services, you acknowledge potential risks inherent to internet-based platforms.
Depending on your jurisdiction, you may have the right to:
Access: request a copy of the personal data we hold about you;
Rectify: correct inaccurate or outdated information;
Erase: request deletion of your data where legally possible;
Restrict Processing: limit how your data is used;
Portability: receive your data in a structured, machine-readable format;
Object: refuse processing of your data for specific purposes, such as marketing.
Requests can be made by contacting our Data Protection Officer (DPO) at: [Insert email].
We use cookies and similar technologies to:
Enhance website functionality;
Analyze user behavior and improve performance;
Remember user preferences and login sessions.
You may disable cookies in your browser settings, but this may affect platform functionality.
Your data may be transferred and stored outside your country of residence. In such cases, we ensure appropriate safeguards, including GDPR-compliant contracts and secure hosting providers.
Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their policies before sharing any information.
We may update this Privacy Policy from time to time. Updates will be published on our website with the date of revision. We recommend reviewing this page regularly.
For any questions, complaints, or requests regarding your personal data, please contact us at:
📧 Email: contact@skaynetbot.com
🏢 Head Office: Callie Mcdowell
👤 Data Protection Officer (DPO): Marcia Weeks